Social media hacking, internet scam safety tips

Take safety precautions when shopping online during the holiday season.

ASHEVILLE – Today’s burning question is about addressing and preventing cybercriminal activity and holiday scams. Have a question for Answer Man or Answer Woman? Email Executive Director Karen Chávez at KChavez@citizentimes.com and your question may appear in a next column.

Request: “I was born BC, before computers. While I have developed reasonable proficiency, my skill set is far from what it is for the younger generation. Many of my friends, myself included, have people impersonating us and trying to get people to befriend them using our names. How does this type of hacking happen and besides being smart enough not to respond what can you do to stop it? Is there any way to identify the hacker?”

Reply: Social media is all fun and games until someone creates a duplicate social media account impersonating you and sends a new request to connect to everyone on your friend list.