How to get the best internet experience at home

One thing we’ve all learned since the COVID-19 pandemic began: A strong, reliable home internet connection is more important than ever. From work and home schooling to home telehealth dating and entertainment, nearly all of us depend on a consistent Internet experience more than ever.

But you know what it takes to make sure you have that consistent connection? First, of course, is a direct connection to the internet that is reliable and consistent. Second, it’s making sure your connection has the bandwidth to meet your needs. Equally important, but perhaps less understood, is the need for a strong Wi-Fi signal throughout your home. And finally, you’ll only truly have the best experience if all of this is backed up by responsive and thoughtful customer support.

Step 1: Get the connection right

Your internet experience starts with a reliable broadband connection that is powered by a modem in your home. Fiber-to-the-home (FTTH) Internet service is the fastest and most reliable broadband connection available. Depending on where you live, you may have access to an FTTH internet provider. ImOn Communications offers FTTH Internet service in the Cedar Rapids, Marion, Hiawatha, Iowa City, Coralville and Dubuque areas. If this isn’t available in your neighborhood, you’ll want to make sure you purchase your Internet service from a company that provides the bandwidth you need.

Step 2: Determine Your Bandwidth – Your Need for Speed!

We’ve all seen ads for “fast” internet speeds. But what you may not realize is that “speed” actually refers to the capacity, or bandwidth, of your connection. The “speed” you see advertised measures the amount of data that can be transferred over your connection, measured in megabits delivered per second (or, in some cases, gigabits!).

There are so many things that go into determining how much bandwidth you need: how many people in your home are using the internet at the same time, how many devices you have connected to the internet at the same time, and what kind of activity you are doing online – navigation , streaming, gaming, zoom – they all have different bandwidth needs.

ImOn offers a fast online speed analyzer at imon.net/analyzer to estimate the bandwidth required for your usage.

Step 3: Make sure your Wi-Fi signal is strong throughout your home

No matter how strong and reliable your broadband connection is, that alone isn’t enough to ensure a consistent Internet experience. This is where the Wi-Fi signal comes into play. The Wi-Fi signal is distributed throughout the house by a router connected to the modem that receives the Internet connection. In some cases, the modem and router may reside on the same equipment.

Consider a modern family of four on any given night of the week. Mom works from home and is finishing up some online client research in her office in the finished attic. Dad is relaxing by streaming an episode of his favorite TV series in the main floor living room. One of the kids is upstairs in a bedroom working online to finish his homework, while the other is in the basement after homework enjoying the latest video game. Meanwhile, the household is protected by connected security cameras and the temperature is controlled via a connected thermostat which can be adjusted via a mobile app. The main broadband connection is to a modem that sits on a table on the main floor.

How does this family do all of this at the same time in every corner of the house with that one modem connection on the main floor? They each connect via a Wi-Fi network provided through a router. The strength of that Wi-Fi signal plays a key role in providing a consistent experience so these family members can finish their work or enjoy their entertainment without interruption.

Most Internet service providers offer a Wi-Fi solution along with their Internet service. However, the quality, strength and reliability of such solutions can vary widely. ImOn Communications Whole Home Wi-Fi provides a strong signal to every corner of most homes, with optional mesh units available to help carry the signal into larger homes. This Wi-Fi solution comes at no extra cost with ImOn’s FTTH Internet service. The equipment supplied by ImOn is considered “carrier-grade” which means that it is extremely reliable, well-tested and proven in its capabilities.

ImOn’s whole home Wi-Fi solution also comes with a mobile app that lets you run accurate speed tests, add guest networks, set up parental controls, and much more. Having control of your Wi-Fi network at your fingertips is another way to enjoy a better Internet experience.

Step 4: Get the support you need!

Another thing we’ve all learned since our home internet usage has increased exponentially: sometimes things go wrong. Even the most reliable connection can be affected by uncontrollable factors such as weather conditions, and even the best equipment can be damaged and stop working. The difference is how your Internet Service Provider responds to these events. Make sure you select a vendor with a reputation for fast, responsive, and comprehensive customer support.

The right connection + the right bandwidth + strong Wi-Fi + great support = the Internet experience you need!