UCaaS provider lauded for world-class partner program and strong channel relationships
THE ANGELS, December 15, 2022 /PRNewswire/ — Broadvoice®a provider of hosted voice services, unified communications as a service (UCaaS), call center as a service (CCaaS), and SIP trunking services for businesses, today announced that TMC extension named Broadvoice the winner of the 2022 INTERNET TELEPHONY Friend of the Channel Award, presented by INTERNET PHONE magazine. This is the second year in a row that TMC has recognized Broadvoice for its world-class channel programming.
The INTERNET TELEPHONY Friend of the Channel Award recognizes organizations that operate world-class channel programs that attract the best VARs, MSPs and communications agents to their programs.
Broadvoice has been a partner-driven organization since expanding into the enterprise communications market in 2014. Since then, the company has focused on developing solutions and support that enable partners to grow their UCaaS businesses.
Broadvoice’s b-hive UCaaS solution is based on a proprietary platform specifically designed for small and medium-sized businesses (SMBs) served by most partners. b-hive combines cloud-based PBX, collaboration and call center features into an affordable platform for businesses with as few as 10 employees and as many as 250.
Broadvoice provides each partner with a dedicated channel manager, partner sales manager, and sales engineer to help close deals. Once sold, the 90-day customer success program offers partner customers three months of free dedicated professional support. Customer success orientation specialists build systems to ease the customer learning curve and drive user adoption, which improves customer retention and preserves partner revenue streams.
“We are thrilled to be recognized by INTERNET TELEPHONY as a Friend of the Channel,” he said Kim McLachlan, Senior Vice President of Sales and Marketing for Broadvoice. “We built our go-to-market strategy with our partners in mind. We make it easy for them to sell our solutions with highly requested features like the all-in-one b-hive Communicator mobile app. dedicated sales support and industry-leading incentives.”
“On behalf of TMC and the editors of INTERNET TELEPHONY magazine, we are honored to recognize Broadvoice as the winner of the INTERNET TELEPHONY Friend of the Channel Award for its distinguished program,” said TMC CEO Rich Tehran. “We look forward to seeing continued excellence from Broadvoice in the future.”
The winners of the 2022 INTERNET TELEPHONY Friend of the Channel Award are posted in INTERNET TELEPHONE Magazine on line.
Speaking of Wide Voice
Broadvoice simplifies communications for small and medium-sized businesses (SMBs) by combining powerful cloud PBX, UC and collaboration capabilities with a virtual call center into a single award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-grade features at affordable rates . The platform is connected to Broadvoice’s secure and redundant network and hosting infrastructure, allowing SMBs to securely connect with customers anytime, anywhere, on any device. With network resources and customers on four continents, Broadvoice serves SMBs around the world, enhancing collaboration and commerce around the globe. For more information visit www.broadvoice.com.
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SOURCE Broad voice